Dalton Bradley

Q. Where Does the Knowledge Hub AI Draw Its Information From?A. Our priority was to develop a safe, enclosed environment so that it protects our information, and keeps responses accurate, so curren...

Q. What Sorts of Questions/Prompts Will Get Me the Best Answers?A. Detailed and specific instructions on the task you wish it to perform, and how you wish it to structure its response, will give yo...

Q. Will the Answers the AI Gives Me Be Accurate?A. It is well known that many AI applications will make things up (hallucinate) if they can’t find the right answer. This has been a key focus for th...

Q. The Knowledge Hub Is Not Finding the Information I Need on One of Our Projects. What Do I Do?A. Use the following checklist:Check the project name. The names on CE (which is where the Knowledge ...

Q. Can the AI Find Me Information on Confidential Projects?A. The AI can only surface project information that appears on the Knowledge Hub. Any project marked confidential on CE (where the Knowled...

Q. The Response the AI Generated Is Poor/Incomplete. Why Is This?A. It could be one of the following issues: Prompt Quality: Visit our Prompt Engineering Top Tips to help you craft prompts that wi...

Q. The AI Gave Me Different Answers to the Same Question. Which Is Correct?A. Unlike a search engine with fixed results, large language models (LLMs) generate sentences one word at a time, from a l...

Q. How can I support the development of the Knowledge Hub AI?A.  Please remember to provide feedback directly to the AI on the answers that it gives. And if you spot any gaps in information on the ...

Q. What Type of AI Do We Use?A. The AI uses Generative AI (Anthropic Claude 3.7, hosted in AWS Bedrock). Generative AI is like a self-driving car that creates new routes: Instead of just following ...

Q. Where Can I Find More Information?A.  Want to write AI prompts that yield the best results? View our Prompt Training Want to find out what the AI can do? Watch our training videos! Want to h...